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Modelling a successful performance measurement system

Modelling a successful performance measurement system
Modelling a successful performance measurement system
The performance measurement system (PMS) is one of the complex but most important systems in any organization. Adopting a PMS is not a simple technical procedure and takes lots of time, efforts and resources. But, could an organization really have a successful PMS without an understanding of its requirements and critical success factors (CSFs)? and what are the enables/barriers to the achievement of a successful PMS? Therefore, recognizing requirements and CSFs of PMSs are among of the major challenges confronting PMSs and contribute significantly to their success in this highly competitive environment. This paper identifies and analyzes the most important challenges and CSFs confronting a PMS and introduces a successful PMS model. This model lays down a path for a PMS works efficiently and being successful within organizations. Furthermore, performance measurement frameworks and, in particular, the balanced scorecard (as the most popular framework) are scrutinized in this paper.
Broad, M.J
81955ffa-a9d3-42cd-99c8-52e06cd67424
Javadi, S. M
0fe373dd-af60-4037-8482-f75504577fdd
Broad, M.J
81955ffa-a9d3-42cd-99c8-52e06cd67424
Javadi, S. M
0fe373dd-af60-4037-8482-f75504577fdd

Broad, M.J and Javadi, S. M (2009) Modelling a successful performance measurement system. First Conference On Executive MBA. 01 May 2009.

Record type: Conference or Workshop Item (Paper)

Abstract

The performance measurement system (PMS) is one of the complex but most important systems in any organization. Adopting a PMS is not a simple technical procedure and takes lots of time, efforts and resources. But, could an organization really have a successful PMS without an understanding of its requirements and critical success factors (CSFs)? and what are the enables/barriers to the achievement of a successful PMS? Therefore, recognizing requirements and CSFs of PMSs are among of the major challenges confronting PMSs and contribute significantly to their success in this highly competitive environment. This paper identifies and analyzes the most important challenges and CSFs confronting a PMS and introduces a successful PMS model. This model lays down a path for a PMS works efficiently and being successful within organizations. Furthermore, performance measurement frameworks and, in particular, the balanced scorecard (as the most popular framework) are scrutinized in this paper.

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More information

Published date: 2009
Venue - Dates: First Conference On Executive MBA, 2009-05-01 - 2009-05-01

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Local EPrints ID: 71435
URI: https://eprints.soton.ac.uk/id/eprint/71435
PURE UUID: d728dac7-19a8-4a22-b1dd-4bf3adc1f926

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Date deposited: 24 Mar 2010
Last modified: 19 Jul 2017 00:00

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