Personal information in the National Health Service: the demise or rise of patient interests?

Montgomery, Jonathan (2005) Personal information in the National Health Service: the demise or rise of patient interests? In, Lace, Susanne (eds.) The Glass Consumer: Life in a Surveillance Society. London, UK, National Consumer Council pp. 187-204.


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This chapter considers recent developments in the handling of patient records by the NHS and argues that they are broadly to be welcomed as supporting a move towards a service more focused on individual patients’ needs. While there are clear causes for concern over the implementation of the new integrated records system, the vision is one that patients should see as better able to protect their interests and less dominated by the convenience of health professionals than the current system. The move from a narrow concern with confidentiality to a broader respect for proper data protection makes the NHS better placed to protect the interests of patients. Patients will be better informed about the way in which their records are used and given more say over who is permitted to access them. The direction of travel thus offers the prospect of better confidentiality governance and greater patient control. Nevertheless, there are still many gaps in the picture that is unfolding that need to be painted in before patients can be sure that the system will deliver its promise.

Item Type: Book Section
ISBNs: 9781861347350 (print)
1861347359 (print)
Keywords: electronic health records, data protection, confidentiality, information governance
ePrint ID: 72261
Date :
Date Event
14 June 2005Published
Date Deposited: 04 Feb 2010
Last Modified: 18 Apr 2017 20:56
Further Information:Google Scholar

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