Patient and carer input and the NHS: a vital tool in improving care
Patient and carer input and the NHS: a vital tool in improving care
In every other industry, 'the customer is king' - so why should health care be any different? With reference to the Department of Health's newly published legislation, Real Accountability: Guidance on the NHS duty to report on consultation, Alan Glasper examines the importance of patient and carer input into NHS services.
76-77
Glasper, Alan
381a920c-2ec2-40d4-a205-13869ff7c920
27 January 2009
Glasper, Alan
381a920c-2ec2-40d4-a205-13869ff7c920
Glasper, Alan
(2009)
Patient and carer input and the NHS: a vital tool in improving care.
British Journal of Nursing, 19 (2), .
(PMID:20220643)
Abstract
In every other industry, 'the customer is king' - so why should health care be any different? With reference to the Department of Health's newly published legislation, Real Accountability: Guidance on the NHS duty to report on consultation, Alan Glasper examines the importance of patient and carer input into NHS services.
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Published date: 27 January 2009
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Local EPrints ID: 73270
URI: http://eprints.soton.ac.uk/id/eprint/73270
ISSN: 0966-0461
PURE UUID: 721e31a1-4ab0-4d44-970e-0d6841b1904f
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Date deposited: 04 Mar 2010
Last modified: 07 Jan 2022 23:43
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Author:
Alan Glasper
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