The University of Southampton
University of Southampton Institutional Repository

Why consumers maintain complementary and alternative medicine use: a qualitative study

Why consumers maintain complementary and alternative medicine use: a qualitative study
Why consumers maintain complementary and alternative medicine use: a qualitative study
Objectives: Although research evidence exists to suggest why consumers use complementary and alternative medicine (CAM), there remains a need to distinguish between factors and processes involved in the initial uptake of therapies and those involved in their subsequent maintenance. We therefore conducted a qualitative study to explore and describe consumers' reasons for maintaining or stopping CAM use.

Methods: This was a qualitative study. We interviewed 46 CAM consumers and 9 CAM practitioners, in two high-street CAM clinics in the UK. The interviews were analyzed thematically using techniques from grounded theory.

Results: Consumers described and evaluated their CAM experiences along four dimensions: interpersonal (e.g., interactions with practitioners), physical (e.g., sensations such as touch or pain during treatment), affective (e.g., empowerment), and cognitive (e.g., beliefs about treatment). They evaluated their experiences in relation to their individual needs and expectations; financial considerations could limit maintenance of CAM use. Practitioners emphasized the effectiveness of treatment and themselves as contributing to consumers maintaining treatment, and recognized the role of financial considerations in decisions to stop CAM use.

Conclusions: This study suggests that experiences of conventional medicine are of limited importance after the decision to initiate CAM. Experiences of CAM were foremost in our consumers' decisions to maintain or stop specific CAM therapies. Maintenance of CAM could occur even if consumers' experiences were not entirely positive. Our findings provide novel, systematic insights that will be of particular interest to practitioners who want to support consumers as they decide whether to maintain CAM use.
1075-5535
175-182
Bishop, Felicity L.
1f5429c5-325f-4ac4-aae3-6ba85d079928
Yardley, Lucy
64be42c4-511d-484d-abaa-f8813452a22e
Lewith, George T.
0fc483fa-f17b-47c5-94d9-5c15e65a7625
Bishop, Felicity L.
1f5429c5-325f-4ac4-aae3-6ba85d079928
Yardley, Lucy
64be42c4-511d-484d-abaa-f8813452a22e
Lewith, George T.
0fc483fa-f17b-47c5-94d9-5c15e65a7625

Bishop, Felicity L., Yardley, Lucy and Lewith, George T. (2010) Why consumers maintain complementary and alternative medicine use: a qualitative study. Journal of Alternative and Complementary Medicine, 16 (2), 175-182. (doi:10.1089/acm.2009.0292).

Record type: Article

Abstract

Objectives: Although research evidence exists to suggest why consumers use complementary and alternative medicine (CAM), there remains a need to distinguish between factors and processes involved in the initial uptake of therapies and those involved in their subsequent maintenance. We therefore conducted a qualitative study to explore and describe consumers' reasons for maintaining or stopping CAM use.

Methods: This was a qualitative study. We interviewed 46 CAM consumers and 9 CAM practitioners, in two high-street CAM clinics in the UK. The interviews were analyzed thematically using techniques from grounded theory.

Results: Consumers described and evaluated their CAM experiences along four dimensions: interpersonal (e.g., interactions with practitioners), physical (e.g., sensations such as touch or pain during treatment), affective (e.g., empowerment), and cognitive (e.g., beliefs about treatment). They evaluated their experiences in relation to their individual needs and expectations; financial considerations could limit maintenance of CAM use. Practitioners emphasized the effectiveness of treatment and themselves as contributing to consumers maintaining treatment, and recognized the role of financial considerations in decisions to stop CAM use.

Conclusions: This study suggests that experiences of conventional medicine are of limited importance after the decision to initiate CAM. Experiences of CAM were foremost in our consumers' decisions to maintain or stop specific CAM therapies. Maintenance of CAM could occur even if consumers' experiences were not entirely positive. Our findings provide novel, systematic insights that will be of particular interest to practitioners who want to support consumers as they decide whether to maintain CAM use.

Text
POSTPRINT Why_Consumers_Maintain_Complementary_and_Alternative_Medicine_Use.pdf - Accepted Manuscript
Download (143kB)

More information

Published date: 2010

Identifiers

Local EPrints ID: 73320
URI: http://eprints.soton.ac.uk/id/eprint/73320
ISSN: 1075-5535
PURE UUID: 5b7ad4f4-cd77-4acc-b844-15704bba4b5f
ORCID for Felicity L. Bishop: ORCID iD orcid.org/0000-0002-8737-6662
ORCID for Lucy Yardley: ORCID iD orcid.org/0000-0002-3853-883X

Catalogue record

Date deposited: 08 Mar 2010
Last modified: 14 Mar 2024 02:47

Export record

Altmetrics

Contributors

Author: Lucy Yardley ORCID iD
Author: George T. Lewith

Download statistics

Downloads from ePrints over the past year. Other digital versions may also be available to download e.g. from the publisher's website.

View more statistics

Atom RSS 1.0 RSS 2.0

Contact ePrints Soton: eprints@soton.ac.uk

ePrints Soton supports OAI 2.0 with a base URL of http://eprints.soton.ac.uk/cgi/oai2

This repository has been built using EPrints software, developed at the University of Southampton, but available to everyone to use.

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.

×