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Is utility in the mind of the beholder? a review of ergonomics methods

Stanton, N.A. and Young, M.S. (1998) Is utility in the mind of the beholder? a review of ergonomics methods Applied Ergonomics, 29, (1), pp. 41-54.

Record type: Article


This paper reviews the use of ergonomics methods in the context of usability of consumer products. A review of the literature indicated that there is upward of 60 methods available to the ergonomist. The results of the survey indicated that questionnaires, interviews and observation are the most frequently reported methods used. Ease of use of the methods was dependent upon type of method used, presence of software support and type of training received. Strong links were found between questionnaires and interviews as a combined approach, as well as with HTA and observation. However, a questionnaire survey of professional ergonomists found that none of the respondents had any documented evidence of the reliability and validity of the methods they were using. A study of training people to use ergonomics' methods indicated the different requirements of the approaches, in terms of training time, application time and subjective preferences. An important goal for future research is to establish the reliability and validity of ergonomics methods.

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Published date: February 1998
Keywords: methods, techniques, training preferences


Local EPrints ID: 73901
ISSN: 0003-6870
PURE UUID: ce4a8af5-dec1-448d-a384-aed5c87c1f87

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Date deposited: 11 Mar 2010
Last modified: 18 Jul 2017 23:48

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Author: N.A. Stanton
Author: M.S. Young

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