Baber, C., Hoyes, T.W. and Stanton, N.A.
Comparison of GUIs and CUIs: appropriate ranges of actions and ease of use
Displays, 14, (4), . (doi:10.1016/0141-9382(93)90090-R).
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While packages using graphical user interfaces appear to have gained a sizeable share of the computer software market, there is surprisingly little research into whether they are superior to more traditional, character-based interface designs; research conducted so far often provides conflicting evidence. The purpose of this paper is to investigate the qualitative and quantitative differences between graphical and character-based user interfaces, using a range of methods and software packages.
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