Stanton, Neville and Baber, Chris (1996) A systems approach to human error identification. Safety Science, 22 (1-3), 215-228. (doi:10.1016/0925-7535(96)00016-1).
Abstract
Human error has been the subject of much debate over the past two decades. Alongside this debate, a number of methods have been developed to predict human error. In this paper a systems approach to the topic is proposed. A methodology based upon the approach has been developed and is reported. The methodology is illustrated by way of a case study. Future directions are indicated.
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