Journal of Business and Economic Review
Journal of Business and Economic Review
The performance measurement system (PMS) is one of the complex but most important systems in any organization. Adopting a PMS is not a simple technical procedure and takes lots of time, efforts and resources. But, could an organization really have a successful PMS without an understanding of its requirements and critical success factors (CSFs)? and what are the enables/barriers to the achievement of a successful PMS? Therefore, recognizing requirements and CSFs of PMSs are among of the major challenges confronting PMSs and contribute significantly to their success in this highly competitive environment. This paper identifies and analyzes the most important challenges and CSFs confronting a PMS and introduces a successful PMS model. This model lays down a path for a PMS works efficiently and being successful within organizations. Furthermore, performance measurement frameworks and, in particular, the balanced scorecard (as the most popular framework) are scrutinized in this paper.
29-39
Broad, M.J.
81955ffa-a9d3-42cd-99c8-52e06cd67424
Javadi, S.M.
0fe373dd-af60-4037-8482-f75504577fdd
2009
Broad, M.J.
81955ffa-a9d3-42cd-99c8-52e06cd67424
Javadi, S.M.
0fe373dd-af60-4037-8482-f75504577fdd
Broad, M.J. and Javadi, S.M.
(2009)
Journal of Business and Economic Review.
Institute of Mathematical Statistic, 1 (1), .
Abstract
The performance measurement system (PMS) is one of the complex but most important systems in any organization. Adopting a PMS is not a simple technical procedure and takes lots of time, efforts and resources. But, could an organization really have a successful PMS without an understanding of its requirements and critical success factors (CSFs)? and what are the enables/barriers to the achievement of a successful PMS? Therefore, recognizing requirements and CSFs of PMSs are among of the major challenges confronting PMSs and contribute significantly to their success in this highly competitive environment. This paper identifies and analyzes the most important challenges and CSFs confronting a PMS and introduces a successful PMS model. This model lays down a path for a PMS works efficiently and being successful within organizations. Furthermore, performance measurement frameworks and, in particular, the balanced scorecard (as the most popular framework) are scrutinized in this paper.
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Published date: 2009
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Local EPrints ID: 79283
URI: http://eprints.soton.ac.uk/id/eprint/79283
PURE UUID: c03a49b1-3ce1-478b-8391-fa71f7e7881f
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Date deposited: 19 Mar 2010
Last modified: 10 Dec 2021 17:33
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Author:
M.J. Broad
Author:
S.M. Javadi
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