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Development of a design performance measurement matrix for improving collaborative design during a design process

Development of a design performance measurement matrix for improving collaborative design during a design process
Development of a design performance measurement matrix for improving collaborative design during a design process
Purpose of this paper: the purpose of this paper is to investigate how to measure collaborative design performance and, in turn, improve the final design output during a design process, with a clear objective to develop a Design Performance Measurement (DPM) matrix to measure design project team members¹ design collaboration performances.

Design/methodology/approach: the methodology adopted in this research uses critical literature reviews, in-depth focus groups interviews and a questionnaire survey.

Findings: the main finding of this study is a DPM matrix that addresses five DPM indicators: efficiency, effectiveness, collaboration, management skill, and innovation, and 25 detailed DPM criteria. It was found that decision-making efficiency is the most important DPM criteria for collaborative design efficiency; plus delivering to the brief for effectiveness; clear team goal/objectives for collaboration; decision-making ability for management skill; and competitive advantage for innovation.

Research limitations/implications: as the present study was focused on exploring DPM during a design process, some key DPM criteria, which are not measurable during a design development process, were not included in this study. The proposed multi-feedback approach for DPM matrix implementation needs to be validated in future research.

Practical implications: the DPM matrix can be applied to support a design manager in measuring and improving collaborative design performance during a design process, by reviewing and modifying collaborative design development, identifying the design team strengths and weaknesses, improving team communication, and suggesting suitable responsive actions.

Original/values: the major contribution of this study is the investigation and development of a DPM matrix to measure collaborative design performance during a design process
collaborative design, design performance measurement
1741-0401
152-184
Yin, Yuanyuan
cdb7e6d5-a9d9-4ecc-bbaa-a10ea4350f39
Qin, Shengfeng
bf617d1c-c79a-4d37-82d2-9b2b02e63c53
Holland, Ray
1e6e8147-4037-4def-b8fb-0d2e59797fbd
Yin, Yuanyuan
cdb7e6d5-a9d9-4ecc-bbaa-a10ea4350f39
Qin, Shengfeng
bf617d1c-c79a-4d37-82d2-9b2b02e63c53
Holland, Ray
1e6e8147-4037-4def-b8fb-0d2e59797fbd

Yin, Yuanyuan, Qin, Shengfeng and Holland, Ray (2011) Development of a design performance measurement matrix for improving collaborative design during a design process. International Journal of Productivity and Performance Management, 60 (2), 152-184.

Record type: Article

Abstract

Purpose of this paper: the purpose of this paper is to investigate how to measure collaborative design performance and, in turn, improve the final design output during a design process, with a clear objective to develop a Design Performance Measurement (DPM) matrix to measure design project team members¹ design collaboration performances.

Design/methodology/approach: the methodology adopted in this research uses critical literature reviews, in-depth focus groups interviews and a questionnaire survey.

Findings: the main finding of this study is a DPM matrix that addresses five DPM indicators: efficiency, effectiveness, collaboration, management skill, and innovation, and 25 detailed DPM criteria. It was found that decision-making efficiency is the most important DPM criteria for collaborative design efficiency; plus delivering to the brief for effectiveness; clear team goal/objectives for collaboration; decision-making ability for management skill; and competitive advantage for innovation.

Research limitations/implications: as the present study was focused on exploring DPM during a design process, some key DPM criteria, which are not measurable during a design development process, were not included in this study. The proposed multi-feedback approach for DPM matrix implementation needs to be validated in future research.

Practical implications: the DPM matrix can be applied to support a design manager in measuring and improving collaborative design performance during a design process, by reviewing and modifying collaborative design development, identifying the design team strengths and weaknesses, improving team communication, and suggesting suitable responsive actions.

Original/values: the major contribution of this study is the investigation and development of a DPM matrix to measure collaborative design performance during a design process

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More information

Published date: 2011
Keywords: collaborative design, design performance measurement

Identifiers

Local EPrints ID: 79567
URI: http://eprints.soton.ac.uk/id/eprint/79567
ISSN: 1741-0401
PURE UUID: 31346b18-7a18-4b72-ba28-3f9124119dfd
ORCID for Yuanyuan Yin: ORCID iD orcid.org/0000-0002-2109-0135

Catalogue record

Date deposited: 22 Mar 2010
Last modified: 14 Mar 2024 02:55

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Contributors

Author: Yuanyuan Yin ORCID iD
Author: Shengfeng Qin
Author: Ray Holland

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