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The student as consumer: affordances and constraints in a transforming higher education environment

Record type: Book Section

The chapter addresses the notion of student as consumer and argues that the liberalisation of HE under the GATS has ushered a new era in education in which students feel more like customers/consumers purchasing qualifications from universities. The chapter provides a balanced discussion of the affordances and constraints of adopting the consumer metaphor in education. On the positive side is the greater accountability this brings to HE. The increase in student complaints and litigious issues in HE is a symptom of the greater need for accountability in HE. It is argued that as consumerism increases, so too will the quality of what is taught and the overall student experience. On the other hand however, increasing consumerism might lead to a devaluing of education and the educative processes to become symbolised by the exchange relationship between money and degrees. The chapter utilises Cheney's theoretical propositions against consumerism in education as a basis for the discussion

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Citation

Maringe, Felix (2010) The student as consumer: affordances and constraints in a transforming higher education environment In, Molesworth, Mike, Scullion, Richard and Nixon, Elizabeth (eds.) The Marketisation of UK Higher Education: th Student as Consumer. London, UK, Routledge pp. 1-20.

More information

Published date: 30 September 2010

Identifiers

Local EPrints ID: 79661
URI: http://eprints.soton.ac.uk/id/eprint/79661
ISBN: 9780415584470
PURE UUID: 40636e94-e3e3-4cbe-9903-9e9b121aa5b2

Catalogue record

Date deposited: 18 Mar 2010
Last modified: 18 Jul 2017 23:16

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Contributors

Author: Felix Maringe
Editor: Mike Molesworth
Editor: Richard Scullion
Editor: Elizabeth Nixon

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