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Interviewer's calling strategies on face-to-face interview surveys

Interviewer's calling strategies on face-to-face interview surveys
Interviewer's calling strategies on face-to-face interview surveys
In July 1995, Social and Community Planning Research (SCPR) began a programme of research to take an in-depth look at the role of interviewers in the survey nonresponse „process. The programme is divided into three sub-projects. This article describes the analysis undertaken for Sub-Project 2 which deals mainly with the noncontact component of non response. The analysis is based on call record data from the random half of the 1995/96 Family Resources Survey (FRS) undertaken by SCPR. The particular aim of the analysis is to examine how day of week and time of day of calling affect (a) the probability of contact and (b) the probability of subsequently achieving a productive interview. Combining these estimates with information on costs and survey designs, definitions of efficient calling strategies can, in principle, be developed.
interviewer effects, noncontact rates, survey nonresponse, discrete hazard rate logistic regression
0282-423X
199-216
Purdon, Susan
d0ba5f11-2762-43b8-a703-c2a1981c07c1
Campanelli, Pamela
1bd99d0d-92d0-4f29-a524-8209aed1c023
Sturgis, Patrick
b9f6b40c-50d2-4117-805a-577b501d0b3c
Purdon, Susan
d0ba5f11-2762-43b8-a703-c2a1981c07c1
Campanelli, Pamela
1bd99d0d-92d0-4f29-a524-8209aed1c023
Sturgis, Patrick
b9f6b40c-50d2-4117-805a-577b501d0b3c

Purdon, Susan, Campanelli, Pamela and Sturgis, Patrick (1999) Interviewer's calling strategies on face-to-face interview surveys. Journal of Official Statistics, 15 (2), 199-216.

Record type: Article

Abstract

In July 1995, Social and Community Planning Research (SCPR) began a programme of research to take an in-depth look at the role of interviewers in the survey nonresponse „process. The programme is divided into three sub-projects. This article describes the analysis undertaken for Sub-Project 2 which deals mainly with the noncontact component of non response. The analysis is based on call record data from the random half of the 1995/96 Family Resources Survey (FRS) undertaken by SCPR. The particular aim of the analysis is to examine how day of week and time of day of calling affect (a) the probability of contact and (b) the probability of subsequently achieving a productive interview. Combining these estimates with information on costs and survey designs, definitions of efficient calling strategies can, in principle, be developed.

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More information

Published date: 1999
Keywords: interviewer effects, noncontact rates, survey nonresponse, discrete hazard rate logistic regression

Identifiers

Local EPrints ID: 80195
URI: https://eprints.soton.ac.uk/id/eprint/80195
ISSN: 0282-423X
PURE UUID: fb8c52fc-b4c2-478b-b4f3-13a176b8b7b3
ORCID for Patrick Sturgis: ORCID iD orcid.org/0000-0003-1180-3493

Catalogue record

Date deposited: 24 Mar 2010
Last modified: 15 Jan 2019 01:33

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