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Interviewer's calling strategies on face-to-face interview surveys

Purdon, Susan, Campanelli, Pamela and Sturgis, Patrick (1999) Interviewer's calling strategies on face-to-face interview surveys Journal of Official Statistics, 15, (2), pp. 199-216.

Record type: Article


In July 1995, Social and Community Planning Research (SCPR) began a programme of research to take an in-depth look at the role of interviewers in the survey nonresponse „process. The programme is divided into three sub-projects. This article describes the analysis undertaken for Sub-Project 2 which deals mainly with the noncontact component of non response. The analysis is based on call record data from the random half of the 1995/96 Family Resources Survey (FRS) undertaken by SCPR. The particular aim of the analysis is to examine how day of week and time of day of calling affect (a) the probability of contact and (b) the probability of subsequently achieving a productive interview. Combining these estimates with information on costs and survey designs, definitions of efficient calling strategies can, in principle, be developed.

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Published date: 1999
Keywords: interviewer effects, noncontact rates, survey nonresponse, discrete hazard rate logistic regression


Local EPrints ID: 80195
ISSN: 0282-423X
PURE UUID: fb8c52fc-b4c2-478b-b4f3-13a176b8b7b3

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Date deposited: 24 Mar 2010
Last modified: 18 Jul 2017 23:14

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Author: Susan Purdon
Author: Pamela Campanelli
Author: Patrick Sturgis

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