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Delivering ‘public value’: implications for accountability and legitimacy

Delivering ‘public value’: implications for accountability and legitimacy
Delivering ‘public value’: implications for accountability and legitimacy
The possibility that public servants can act to create ‘public value’ offers a popular and potentially liberating normative code for the activity of public managers.1 The adoption of the concept however implies a changed understanding of legitimacy and accountability for policy actions. It is argued this new ‘public service contract’ is likely to be easier to adopt in local settings than in the core executive although in neither case is the adoption of new modes of working between politicians, officials and citizens unproblematic. Old codes and informal ways of thinking provide an awkward backcloth for the adoption of public value as a guideline for public management.
0031-2290
438-455
Gains, Francesca
2e431804-1270-467e-9850-b2d149d8b3bc
Stoker, Gerry
209ba619-6a65-4bc1-9235-cba0d826bfd9
Gains, Francesca
2e431804-1270-467e-9850-b2d149d8b3bc
Stoker, Gerry
209ba619-6a65-4bc1-9235-cba0d826bfd9

Gains, Francesca and Stoker, Gerry (2009) Delivering ‘public value’: implications for accountability and legitimacy. Parliamentary Affairs, 62 (3), 438-455. (doi:10.1093/pa/gsp007).

Record type: Article

Abstract

The possibility that public servants can act to create ‘public value’ offers a popular and potentially liberating normative code for the activity of public managers.1 The adoption of the concept however implies a changed understanding of legitimacy and accountability for policy actions. It is argued this new ‘public service contract’ is likely to be easier to adopt in local settings than in the core executive although in neither case is the adoption of new modes of working between politicians, officials and citizens unproblematic. Old codes and informal ways of thinking provide an awkward backcloth for the adoption of public value as a guideline for public management.

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Published date: 2009

Identifiers

Local EPrints ID: 80270
URI: http://eprints.soton.ac.uk/id/eprint/80270
ISSN: 0031-2290
PURE UUID: f96bd99f-6fe2-4513-8b0e-2ebd956e07f1
ORCID for Gerry Stoker: ORCID iD orcid.org/0000-0002-8172-3395

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Date deposited: 24 Mar 2010
Last modified: 14 Mar 2024 02:51

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Contributors

Author: Francesca Gains
Author: Gerry Stoker ORCID iD

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