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Network and content analysis in an online community discourse

Network and content analysis in an online community discourse
Network and content analysis in an online community discourse
The aim of this paper is to study interaction patterns among the members of a community of practice within the Dutch police organization and the way they share and construct knowledge together. The online discourse between 46 members, using First Class, formed the basis for this study. Social Network Analysis and content analysis were used to analyze the data. The results show that the interaction patterns between the members are rather centralized and that the network is relatively dense. Most of the members are involved within the discourse but person to person communication is still rather high. Content analysis revealed that discourse is focused on sharing and comparing information.
Social Network Analysis, content analysis, networked expertise, community of practice, organizational learning
De Laat, Maarten F.
53ce5b1e-be95-41e6-9f2b-825a6d3d9f86
De Laat, Maarten F.
53ce5b1e-be95-41e6-9f2b-825a6d3d9f86

De Laat, Maarten F. (2002) Network and content analysis in an online community discourse. Networked Learning 2002 Conference, Sheffield, UK. 26 - 28 Mar 2002.

Record type: Conference or Workshop Item (Paper)

Abstract

The aim of this paper is to study interaction patterns among the members of a community of practice within the Dutch police organization and the way they share and construct knowledge together. The online discourse between 46 members, using First Class, formed the basis for this study. Social Network Analysis and content analysis were used to analyze the data. The results show that the interaction patterns between the members are rather centralized and that the network is relatively dense. Most of the members are involved within the discourse but person to person communication is still rather high. Content analysis revealed that discourse is focused on sharing and comparing information.

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More information

Published date: 2002
Venue - Dates: Networked Learning 2002 Conference, Sheffield, UK, 2002-03-26 - 2002-03-28
Keywords: Social Network Analysis, content analysis, networked expertise, community of practice, organizational learning

Identifiers

Local EPrints ID: 9751
URI: http://eprints.soton.ac.uk/id/eprint/9751
PURE UUID: e4ed2357-9ce8-4a36-a3de-4e297fd24908

Catalogue record

Date deposited: 01 Nov 2004
Last modified: 21 Jul 2020 16:41

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