ADEPT: Managing Business Processes Using Intelligent Agents
ADEPT: Managing Business Processes Using Intelligent Agents
This paper describes work undertaken in the ADEPT (Advanced Decision Environment for Process Tasks) project towards developing an agent-based infrastructure for managing business processes. We describe how the key technology of negotiating, service providing, autonomous agents was realised and demonstrate how this was applied to the BT business process of providing a customer quote for network services. Issues of agent visualisation are also addressed.
5-23
Jennings, N. R.
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Faratin, P.
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Norman, Timothy
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O'Brien, P.
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Weigand, M. E.
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Voudouris, C.
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Alty, J. L.
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Miah, T.
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Mamdani, E. H.
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1996
Jennings, N. R.
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Faratin, P.
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Norman, Timothy
663e522f-807c-4569-9201-dc141c8eb50d
O'Brien, P.
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Weigand, M. E.
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Voudouris, C.
f676a12a-1f5a-4546-a972-b782216de2ab
Alty, J. L.
0715428b-ba90-404c-8117-67cce1fc06c7
Miah, T.
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Mamdani, E. H.
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Jennings, N. R., Faratin, P., Norman, Timothy, O'Brien, P., Weigand, M. E., Voudouris, C., Alty, J. L., Miah, T. and Mamdani, E. H.
(1996)
ADEPT: Managing Business Processes Using Intelligent Agents.
BCS Expert Systems 96 Conference (Intelligent Systems Integration Programme Track), Cambridge, United Kingdom.
.
Record type:
Conference or Workshop Item
(Paper)
Abstract
This paper describes work undertaken in the ADEPT (Advanced Decision Environment for Process Tasks) project towards developing an agent-based infrastructure for managing business processes. We describe how the key technology of negotiating, service providing, autonomous agents was realised and demonstrate how this was applied to the BT business process of providing a customer quote for network services. Issues of agent visualisation are also addressed.
More information
Published date: 1996
Venue - Dates:
BCS Expert Systems 96 Conference (Intelligent Systems Integration Programme Track), Cambridge, United Kingdom, 1996-01-01
Organisations:
Agents, Interactions & Complexity
Identifiers
Local EPrints ID: 252151
URI: http://eprints.soton.ac.uk/id/eprint/252151
PURE UUID: b8ad84dd-4a1d-4857-a9f5-9db1ca53923e
Catalogue record
Date deposited: 03 Dec 2002
Last modified: 15 Mar 2024 03:53
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Contributors
Author:
N. R. Jennings
Author:
P. Faratin
Author:
P. O'Brien
Author:
M. E. Weigand
Author:
C. Voudouris
Author:
J. L. Alty
Author:
T. Miah
Author:
E. H. Mamdani
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