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ADEPT: Managing Business Processes Using Intelligent Agents

ADEPT: Managing Business Processes Using Intelligent Agents
ADEPT: Managing Business Processes Using Intelligent Agents
This paper describes work undertaken in the ADEPT (Advanced Decision Environment for Process Tasks) project towards developing an agent-based infrastructure for managing business processes. We describe how the key technology of negotiating, service providing, autonomous agents was realised and demonstrate how this was applied to the BT business process of providing a customer quote for network services. Issues of agent visualisation are also addressed.
5-23
Jennings, N. R.
ab3d94cc-247c-4545-9d1e-65873d6cdb30
Faratin, P.
a08769c5-138a-47a3-9ec9-a983bcca3ef1
Norman, Timothy
663e522f-807c-4569-9201-dc141c8eb50d
O'Brien, P.
d872021e-a523-4c49-bff4-1fcb214a3c0a
Weigand, M. E.
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Voudouris, C.
f676a12a-1f5a-4546-a972-b782216de2ab
Alty, J. L.
0715428b-ba90-404c-8117-67cce1fc06c7
Miah, T.
4c476444-230b-4752-b7f2-a14e1802d069
Mamdani, E. H.
b590b192-a2bd-4717-9734-5266f43bf08e
Jennings, N. R.
ab3d94cc-247c-4545-9d1e-65873d6cdb30
Faratin, P.
a08769c5-138a-47a3-9ec9-a983bcca3ef1
Norman, Timothy
663e522f-807c-4569-9201-dc141c8eb50d
O'Brien, P.
d872021e-a523-4c49-bff4-1fcb214a3c0a
Weigand, M. E.
7af0bfc3-ff66-4f5b-be54-b58ac0e52e67
Voudouris, C.
f676a12a-1f5a-4546-a972-b782216de2ab
Alty, J. L.
0715428b-ba90-404c-8117-67cce1fc06c7
Miah, T.
4c476444-230b-4752-b7f2-a14e1802d069
Mamdani, E. H.
b590b192-a2bd-4717-9734-5266f43bf08e

Jennings, N. R., Faratin, P., Norman, Timothy, O'Brien, P., Weigand, M. E., Voudouris, C., Alty, J. L., Miah, T. and Mamdani, E. H. (1996) ADEPT: Managing Business Processes Using Intelligent Agents. At BCS Expert Systems 96 Conference (Intelligent Systems Integration Programme Track) BCS Expert Systems 96 Conference (Intelligent Systems Integration Programme Track), United Kingdom. pp. 5-23.

Record type: Conference or Workshop Item (Paper)

Abstract

This paper describes work undertaken in the ADEPT (Advanced Decision Environment for Process Tasks) project towards developing an agent-based infrastructure for managing business processes. We describe how the key technology of negotiating, service providing, autonomous agents was realised and demonstrate how this was applied to the BT business process of providing a customer quote for network services. Issues of agent visualisation are also addressed.

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More information

Published date: 1996
Venue - Dates: BCS Expert Systems 96 Conference (Intelligent Systems Integration Programme Track), United Kingdom, 1996-01-01
Organisations: Agents, Interactions & Complexity

Identifiers

Local EPrints ID: 252151
URI: https://eprints.soton.ac.uk/id/eprint/252151
PURE UUID: b8ad84dd-4a1d-4857-a9f5-9db1ca53923e
ORCID for Timothy Norman: ORCID iD orcid.org/0000-0002-6387-4034

Catalogue record

Date deposited: 03 Dec 2002
Last modified: 06 Jun 2018 12:19

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