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ADEPT: Managing Business Processes Using Intelligent Agents

Jennings, N. R., Faratin, P., Norman, Timothy, O'Brien, P., Weigand, M. E., Voudouris, C., Alty, J. L., Miah, T. and Mamdani, E. H. (1996) ADEPT: Managing Business Processes Using Intelligent Agents At BCS Expert Systems 96 Conference (Intelligent Systems Integration Programme Track), United Kingdom. , pp. 5-23.

Record type: Conference or Workshop Item (Paper)


This paper describes work undertaken in the ADEPT (Advanced Decision Environment for Process Tasks) project towards developing an agent-based infrastructure for managing business processes. We describe how the key technology of negotiating, service providing, autonomous agents was realised and demonstrate how this was applied to the BT business process of providing a customer quote for network services. Issues of agent visualisation are also addressed.

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Published date: 1996
Venue - Dates: BCS Expert Systems 96 Conference (Intelligent Systems Integration Programme Track), United Kingdom, 1996-01-01
Organisations: Agents, Interactions & Complexity


Local EPrints ID: 252151
PURE UUID: b8ad84dd-4a1d-4857-a9f5-9db1ca53923e
ORCID for Timothy Norman: ORCID iD

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Date deposited: 03 Dec 2002
Last modified: 18 Jul 2017 10:06

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Author: N. R. Jennings
Author: P. Faratin
Author: Timothy Norman ORCID iD
Author: P. O'Brien
Author: M. E. Weigand
Author: C. Voudouris
Author: J. L. Alty
Author: T. Miah
Author: E. H. Mamdani

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