The University of Southampton
University of Southampton Institutional Repository

Digitized patient - provider interaction: How does it matter? A qualitative meta-synthesis

Digitized patient - provider interaction: How does it matter? A qualitative meta-synthesis
Digitized patient - provider interaction: How does it matter? A qualitative meta-synthesis
Sociological interest in the digitization of health has predominantly been studied using qualitative approaches. Research in this field has grown steadily since the late 1990′s but to date, no synthesis has been conducted to integrate this now rather comprehensive corpus of data. In this paper we present a meta-ethnography of 15 papers reporting qualitative studies of digitally mediated patient – professional interactions. By dissecting the detailed descriptions of digitized practices in this most basic relationship in health care, we explore how these studies can illuminate important aspects of social relations in contemporary society. Our interpretative synthesis enables us to reassert a sociological view that places changes in social structures and interaction at the core of questions about the digitization of health care. Our synthesis of this literature identifies four key concepts that point at structural processes of change. We argue that when patient-professional interactions are digitized, relations are respatialized, and there are reconnections of relational components. These lead to empirically specific reactions, which can be characterized as reconstitutions and renegotiations of social practices which in turn are related to the reconfiguration of basic social institutions. We propose a new direction for exploring the digitalization of health care to illuminate how digital health is related to contemporary social change.
0277-9536
36-44
Andreassen, Hege Kristin
15682047-55c4-4d87-9ac7-b2bdabbaa89c
Dyb, Kari
ee27e459-27ed-4780-8579-d4e59a121b0b
May, Carl R.
17697f8d-98f6-40d3-9cc0-022f04009ae4
Pope, Catherine J.
21ae1290-0838-4245-adcf-6f901a0d4607
Warth, Line L.
abfdc8ba-5e91-4b7f-8fda-0f35fdc00907
Andreassen, Hege Kristin
15682047-55c4-4d87-9ac7-b2bdabbaa89c
Dyb, Kari
ee27e459-27ed-4780-8579-d4e59a121b0b
May, Carl R.
17697f8d-98f6-40d3-9cc0-022f04009ae4
Pope, Catherine J.
21ae1290-0838-4245-adcf-6f901a0d4607
Warth, Line L.
abfdc8ba-5e91-4b7f-8fda-0f35fdc00907

Andreassen, Hege Kristin, Dyb, Kari, May, Carl R., Pope, Catherine J. and Warth, Line L. (2018) Digitized patient - provider interaction: How does it matter? A qualitative meta-synthesis. Social Science & Medicine, 215, 36-44. (doi:10.1016/j.socscimed.2018.08.036).

Record type: Article

Abstract

Sociological interest in the digitization of health has predominantly been studied using qualitative approaches. Research in this field has grown steadily since the late 1990′s but to date, no synthesis has been conducted to integrate this now rather comprehensive corpus of data. In this paper we present a meta-ethnography of 15 papers reporting qualitative studies of digitally mediated patient – professional interactions. By dissecting the detailed descriptions of digitized practices in this most basic relationship in health care, we explore how these studies can illuminate important aspects of social relations in contemporary society. Our interpretative synthesis enables us to reassert a sociological view that places changes in social structures and interaction at the core of questions about the digitization of health care. Our synthesis of this literature identifies four key concepts that point at structural processes of change. We argue that when patient-professional interactions are digitized, relations are respatialized, and there are reconnections of relational components. These lead to empirically specific reactions, which can be characterized as reconstitutions and renegotiations of social practices which in turn are related to the reconfiguration of basic social institutions. We propose a new direction for exploring the digitalization of health care to illuminate how digital health is related to contemporary social change.

Text
Digitized patient-provider interaction - how does it matter ACCEPTED - Accepted Manuscript
Download (91kB)

More information

Accepted/In Press date: 30 August 2018
e-pub ahead of print date: 31 August 2018
Published date: October 2018

Identifiers

Local EPrints ID: 423774
URI: http://eprints.soton.ac.uk/id/eprint/423774
ISSN: 0277-9536
PURE UUID: e3570b24-a71c-47ae-bec7-dd5a5a80ea09
ORCID for Carl R. May: ORCID iD orcid.org/0000-0002-0451-2690
ORCID for Catherine J. Pope: ORCID iD orcid.org/0000-0002-8935-6702

Catalogue record

Date deposited: 01 Oct 2018 16:30
Last modified: 17 Dec 2019 05:14

Export record

Altmetrics

Download statistics

Downloads from ePrints over the past year. Other digital versions may also be available to download e.g. from the publisher's website.

View more statistics

Atom RSS 1.0 RSS 2.0

Contact ePrints Soton: eprints@soton.ac.uk

ePrints Soton supports OAI 2.0 with a base URL of http://eprints.soton.ac.uk/cgi/oai2

This repository has been built using EPrints software, developed at the University of Southampton, but available to everyone to use.

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.

×