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Development and testing of a Thai website accessibility evaluation tool

Development and testing of a Thai website accessibility evaluation tool
Development and testing of a Thai website accessibility evaluation tool

This paper deals with the important problem that there is no help with the accessibility evaluations of Thailand's web by developing and evaluating a new method and tool online, WebThai2Access, with experts, developers, and users with disabilities. This tool was evaluated by 30 developers, 30 hearing impaired people, 30 visually impaired people, and 30 elderly people. The developers evaluated the websites whereas experimental tasks were given to each disabled group based on the problems they had accessing web information. The developers found WebThai2Access very usable and the 15 test criteria were reliable for evaluating websites. The lower and upper 95% limits for confidence ratings of developers were minus or plus 10% for YouTube and Pantip websites and minus or plus 3% with the blind association website. The 95% lower and upper limits of confidence were minus or plus 5% for hearing impaired users, minus or plus 2% for elderly users and minus or plus 0% for visually impaired users. The results therefore showed WebThai2Access was reliable and accessible for developers whose evaluations reasonably well predicted website accessibility for users with disabilities.

web accessibility, evaluation, Thailand, disabled, elderly
0974-2166
4900-4909
Wald, Michael
90577cfd-35ae-4e4a-9422-5acffecd89d5
Angkananon, Kewalin
f12f7eff-7d72-4cf3-b943-df8ee0e7bad8
Wald, Michael
90577cfd-35ae-4e4a-9422-5acffecd89d5
Angkananon, Kewalin
f12f7eff-7d72-4cf3-b943-df8ee0e7bad8

Wald, Michael and Angkananon, Kewalin (2020) Development and testing of a Thai website accessibility evaluation tool. International Journal of Electronics and Communication Engineering, 10 (5), 4900-4909. (doi:10.11591/ijece.v10i5.pp4900-4909).

Record type: Article

Abstract

This paper deals with the important problem that there is no help with the accessibility evaluations of Thailand's web by developing and evaluating a new method and tool online, WebThai2Access, with experts, developers, and users with disabilities. This tool was evaluated by 30 developers, 30 hearing impaired people, 30 visually impaired people, and 30 elderly people. The developers evaluated the websites whereas experimental tasks were given to each disabled group based on the problems they had accessing web information. The developers found WebThai2Access very usable and the 15 test criteria were reliable for evaluating websites. The lower and upper 95% limits for confidence ratings of developers were minus or plus 10% for YouTube and Pantip websites and minus or plus 3% with the blind association website. The 95% lower and upper limits of confidence were minus or plus 5% for hearing impaired users, minus or plus 2% for elderly users and minus or plus 0% for visually impaired users. The results therefore showed WebThai2Access was reliable and accessible for developers whose evaluations reasonably well predicted website accessibility for users with disabilities.

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IJECE Web Accessibility Submit - Accepted Manuscript
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More information

Accepted/In Press date: 12 April 2020
Published date: October 2020
Additional Information: Funding Information: This investigation was funded by The Thailand Research Fund in 2016. Thanks to the Suratthani Rajabhat University for their support. Last but not least, we thank all experiment participants and experts that provided the comments to improve this research. Publisher Copyright: Copyright © 2020 Institute of Advanced Engineering and Science. All rights reserved.
Keywords: web accessibility, evaluation, Thailand, disabled, elderly

Identifiers

Local EPrints ID: 439413
URI: http://eprints.soton.ac.uk/id/eprint/439413
ISSN: 0974-2166
PURE UUID: b51c56f8-b104-42f1-bb7e-89e0a1fbf282

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Date deposited: 22 Apr 2020 16:30
Last modified: 17 Mar 2024 05:29

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Contributors

Author: Michael Wald
Author: Kewalin Angkananon

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