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The iconography of vehicle automation - a focus group study

The iconography of vehicle automation - a focus group study
The iconography of vehicle automation - a focus group study
SAE level 2 and 3 semi-autonomous vehicles are widely available but, due to the nature of automation, their in-vehicle displays are required to communicate more complex information to the driver. Examination of interfaces from a variety of manufacturers revealed a clear lack of consistency in the way key information is displayed. Different manufacturers have adopted icons varying in shape and colour to convey the same message. When driving a semi-autonomous vehicle, mode awareness is critical for trust, performance and safety. Standardisation of icons has been shown to have many benefits including opening products up to wider international markets by helping overcome language and cultural barriers, by providing a method of communication which can surpass them. However, the current lack of standardisation in icon design could cause mode confusion and has little cross-vehicle compatibility. To understand the impact of mode confusion on users, a focus group was held in which participants were asked to interpret the meaning of icons from a variety of different driver interfaces. Ambiguity in user interpretations makes the case for the
semi-autonomous vehicles, interface design, Iconography
Richardson, Joy
e2587944-ff00-4a72-bed0-9547b62f95aa
Revell, Kirsten
e80fedfc-3022-45b5-bcea-5a19d5d28ea0
Kim, Jisun
95e8d9df-8383-4fb5-9806-5b5d064cda37
Stanton, Neville
351a44ab-09a0-422a-a738-01df1fe0fadd
Richardson, Joy
e2587944-ff00-4a72-bed0-9547b62f95aa
Revell, Kirsten
e80fedfc-3022-45b5-bcea-5a19d5d28ea0
Kim, Jisun
95e8d9df-8383-4fb5-9806-5b5d064cda37
Stanton, Neville
351a44ab-09a0-422a-a738-01df1fe0fadd

Richardson, Joy, Revell, Kirsten, Kim, Jisun and Stanton, Neville (2021) The iconography of vehicle automation - a focus group study. Human-Intelligent Systems Integration. (doi:10.1007/s42454-021-00034-2). (In Press)

Record type: Article

Abstract

SAE level 2 and 3 semi-autonomous vehicles are widely available but, due to the nature of automation, their in-vehicle displays are required to communicate more complex information to the driver. Examination of interfaces from a variety of manufacturers revealed a clear lack of consistency in the way key information is displayed. Different manufacturers have adopted icons varying in shape and colour to convey the same message. When driving a semi-autonomous vehicle, mode awareness is critical for trust, performance and safety. Standardisation of icons has been shown to have many benefits including opening products up to wider international markets by helping overcome language and cultural barriers, by providing a method of communication which can surpass them. However, the current lack of standardisation in icon design could cause mode confusion and has little cross-vehicle compatibility. To understand the impact of mode confusion on users, a focus group was held in which participants were asked to interpret the meaning of icons from a variety of different driver interfaces. Ambiguity in user interpretations makes the case for the

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More information

Accepted/In Press date: 15 June 2021
Keywords: semi-autonomous vehicles, interface design, Iconography

Identifiers

Local EPrints ID: 449979
URI: http://eprints.soton.ac.uk/id/eprint/449979
PURE UUID: d677945d-1dcc-4075-b6c5-5a9d1699d595
ORCID for Neville Stanton: ORCID iD orcid.org/0000-0002-8562-3279

Catalogue record

Date deposited: 01 Jul 2021 16:31
Last modified: 02 Jul 2021 01:43

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Contributors

Author: Joy Richardson
Author: Kirsten Revell
Author: Jisun Kim
Author: Neville Stanton ORCID iD

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