Designing an integrated decision support system to link supply chain processes performance with time to market
Designing an integrated decision support system to link supply chain processes performance with time to market
This study aims to evaluate the relative importance of critical performing supply chain (SC) processes instrumental in reducing the Time to Market (TTM) of a firm by taking the case of an apparel company. An integrated decision support system based on the Fuzzy Inference System (FIS) and Analytic Hierarchy Process (AHP) has been employed to prioritize the critical strategic factors and their relevant sub-factors essential for TTM. This approach also allows determining the degree of impact of each factor on the company’s TTM. The results show the instrumental role of Plan and Deliver in SC processes in reducing the TTM. Within Plan and Deliver, the role of demand forecasting error and service quality was found to be substantial in controlling TTM. The findings of the study can be helpful for the managers and decision-makers to identify the key areas at the operational level that need to be improved and has an impact on strategic level performance, i.e., TTM. The use of a decision support system to identify the critical supply chain processes and sub-processes is the major contribution of this study.
Khan, Sharfuddin Ahmed
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Hassan, Syed Mehmood
42444510-3b37-41ab-a863-c24036c408c0
Kusi-Sarpong, Simonov
a7e68240-2b34-456e-9849-c01bd10c68f7
Mubarak, Muhammad Shujaat
cd640020-65c3-402b-ab50-b2412d2325ac
Fatima, Sana
2e4d8a11-e593-49c0-8d3e-3f9b99b4b053
Khan, Sharfuddin Ahmed
0d099816-dcae-4f73-8a82-6ebd590e1f1b
Hassan, Syed Mehmood
42444510-3b37-41ab-a863-c24036c408c0
Kusi-Sarpong, Simonov
a7e68240-2b34-456e-9849-c01bd10c68f7
Mubarak, Muhammad Shujaat
cd640020-65c3-402b-ab50-b2412d2325ac
Fatima, Sana
2e4d8a11-e593-49c0-8d3e-3f9b99b4b053
Khan, Sharfuddin Ahmed, Hassan, Syed Mehmood, Kusi-Sarpong, Simonov, Mubarak, Muhammad Shujaat and Fatima, Sana
(2021)
Designing an integrated decision support system to link supply chain processes performance with time to market.
International Journal of Management Science and Engineering Management, 17 (1).
(doi:10.1080/17509653.2021.2000900).
Abstract
This study aims to evaluate the relative importance of critical performing supply chain (SC) processes instrumental in reducing the Time to Market (TTM) of a firm by taking the case of an apparel company. An integrated decision support system based on the Fuzzy Inference System (FIS) and Analytic Hierarchy Process (AHP) has been employed to prioritize the critical strategic factors and their relevant sub-factors essential for TTM. This approach also allows determining the degree of impact of each factor on the company’s TTM. The results show the instrumental role of Plan and Deliver in SC processes in reducing the TTM. Within Plan and Deliver, the role of demand forecasting error and service quality was found to be substantial in controlling TTM. The findings of the study can be helpful for the managers and decision-makers to identify the key areas at the operational level that need to be improved and has an impact on strategic level performance, i.e., TTM. The use of a decision support system to identify the critical supply chain processes and sub-processes is the major contribution of this study.
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Accepted/In Press date: 26 October 2021
e-pub ahead of print date: 20 December 2021
Identifiers
Local EPrints ID: 452186
URI: http://eprints.soton.ac.uk/id/eprint/452186
ISSN: 1750-9661
PURE UUID: 862d9bc0-9fac-4524-9d7d-8e2ea223154f
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Date deposited: 29 Nov 2021 17:32
Last modified: 17 Mar 2024 06:55
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Author:
Sharfuddin Ahmed Khan
Author:
Syed Mehmood Hassan
Author:
Muhammad Shujaat Mubarak
Author:
Sana Fatima
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