The University of Southampton
University of Southampton Institutional Repository

Assessing a facilitated social network intervention on health outcomes for lonely and socially isolated people: the pragmatic, cluster-randomized PALS trial

Assessing a facilitated social network intervention on health outcomes for lonely and socially isolated people: the pragmatic, cluster-randomized PALS trial
Assessing a facilitated social network intervention on health outcomes for lonely and socially isolated people: the pragmatic, cluster-randomized PALS trial
Introduction: loneliness has received attention in recent years as an important public health issue due to the associations with poorer mental and physical health. This study aimed to assess the effectiveness and cost-effectiveness of a facilitated social network intervention for alleviating loneliness and social isolation within community settings.

Methods: a pragmatic, cluster randomized controlled trial comparing participants receiving the intervention to a wait-list control group, with embedded economic evaluation was undertaken in two cities in England, UK. The intervention was a facilitated social network tool. It connects people to local community resources as a way of potentially increasing social involvement. First, participants mapped and reflected on personal social networks. Second, participants completed a questionnaire to ascertain preferred activities, interests and support needs linked to a local resource database. The intervention was delivered by a trained facilitator in person or remotely. Community-based organizations (n=44) identified adults who were at risk of social isolation and/ or loneliness. The control group received the ‘usual care’ from the organization they were recruited through. The primary outcome was the 6-month SF-12 Mental health composite score. Physical health, wellbeing, loneliness, social isolation and collective efficacy were explored as secondary outcomes. The intervention costs, healthcare resource use, quality adjusted life years (QALYs) and net monetary benefit (NMB) were included in the economic analysis.

Results: 469 adults were recruited between November 2018 to November 2021 with an 8-month COVID-19 recruitment pause in 2020 (242 intervention group participants and 227 control group participants). The results show no clinically meaningful treatment effect of the intervention on the primary (0.21; 95% confidence interval: -1.74 to 2.16; p =0.834) or secondary outcomes compared to the usual care control group. The economic evaluation indicated no significant difference in QALYs, and did not lead to demonstrable cost-effectiveness despite being inexpensive to deliver.

Discussion: findings indicate the intervention was not effective under trial conditions. Future interventions implemented to reduce loneliness and social isolation would likely benefit from utilizing a multi-step approach that will include tailored psychological, relational and social components and taking into consideration the structural availability of community assets.
2296-2565
Band, Rebecca
be8901bb-bb1b-4131-8e19-c1d4a3bdfb8d
Ellis, Jaimie
eb60a3a4-281b-4895-9583-4d5cf1e65b4d
Kinsella, Karina F.
264515b4-c453-4f54-84e7-79913d343adb
James, Elizabeth P.
b7e90b5a-da45-4459-ae84-150adc07e988
Ciccognani, Sandy
dcb3425c-cc05-40c5-bb61-65b34f3fe8cd
Breheny, Katie
9510c7c7-836e-4935-bf00-6d50a98d35d4
Lawrence, Megan
e217da1e-b347-4129-b22f-0c8bae5eaf78
Kandiyali, Rebecca
35f03c2f-050f-445c-8261-04fdb2316e2a
Ewings, Sean
326656df-c0f0-44a1-b64f-8fe9578ca18a
Rogers, Anne
105eeebc-1899-4850-950e-385a51738eb7
Band, Rebecca
be8901bb-bb1b-4131-8e19-c1d4a3bdfb8d
Ellis, Jaimie
eb60a3a4-281b-4895-9583-4d5cf1e65b4d
Kinsella, Karina F.
264515b4-c453-4f54-84e7-79913d343adb
James, Elizabeth P.
b7e90b5a-da45-4459-ae84-150adc07e988
Ciccognani, Sandy
dcb3425c-cc05-40c5-bb61-65b34f3fe8cd
Breheny, Katie
9510c7c7-836e-4935-bf00-6d50a98d35d4
Lawrence, Megan
e217da1e-b347-4129-b22f-0c8bae5eaf78
Kandiyali, Rebecca
35f03c2f-050f-445c-8261-04fdb2316e2a
Ewings, Sean
326656df-c0f0-44a1-b64f-8fe9578ca18a
Rogers, Anne
105eeebc-1899-4850-950e-385a51738eb7

Band, Rebecca, Ellis, Jaimie, Kinsella, Karina F., James, Elizabeth P., Ciccognani, Sandy, Breheny, Katie, Lawrence, Megan, Kandiyali, Rebecca, Ewings, Sean and Rogers, Anne (2026) Assessing a facilitated social network intervention on health outcomes for lonely and socially isolated people: the pragmatic, cluster-randomized PALS trial. Frontiers in Public Health. (In Press)

Record type: Article

Abstract

Introduction: loneliness has received attention in recent years as an important public health issue due to the associations with poorer mental and physical health. This study aimed to assess the effectiveness and cost-effectiveness of a facilitated social network intervention for alleviating loneliness and social isolation within community settings.

Methods: a pragmatic, cluster randomized controlled trial comparing participants receiving the intervention to a wait-list control group, with embedded economic evaluation was undertaken in two cities in England, UK. The intervention was a facilitated social network tool. It connects people to local community resources as a way of potentially increasing social involvement. First, participants mapped and reflected on personal social networks. Second, participants completed a questionnaire to ascertain preferred activities, interests and support needs linked to a local resource database. The intervention was delivered by a trained facilitator in person or remotely. Community-based organizations (n=44) identified adults who were at risk of social isolation and/ or loneliness. The control group received the ‘usual care’ from the organization they were recruited through. The primary outcome was the 6-month SF-12 Mental health composite score. Physical health, wellbeing, loneliness, social isolation and collective efficacy were explored as secondary outcomes. The intervention costs, healthcare resource use, quality adjusted life years (QALYs) and net monetary benefit (NMB) were included in the economic analysis.

Results: 469 adults were recruited between November 2018 to November 2021 with an 8-month COVID-19 recruitment pause in 2020 (242 intervention group participants and 227 control group participants). The results show no clinically meaningful treatment effect of the intervention on the primary (0.21; 95% confidence interval: -1.74 to 2.16; p =0.834) or secondary outcomes compared to the usual care control group. The economic evaluation indicated no significant difference in QALYs, and did not lead to demonstrable cost-effectiveness despite being inexpensive to deliver.

Discussion: findings indicate the intervention was not effective under trial conditions. Future interventions implemented to reduce loneliness and social isolation would likely benefit from utilizing a multi-step approach that will include tailored psychological, relational and social components and taking into consideration the structural availability of community assets.

Text
PALS_Main_trial_paper_Frontiers_revised_-_version_2.1_31.01.26_clean - Accepted Manuscript
Available under License Creative Commons Attribution.
Download (214kB)
Text
PALS Main trial paper Frontiers revised - version 2.1 31.01.26 clean
Restricted to Repository staff only
Request a copy

More information

Accepted/In Press date: 20 February 2026

Identifiers

Local EPrints ID: 510251
URI: http://eprints.soton.ac.uk/id/eprint/510251
ISSN: 2296-2565
PURE UUID: 64a0f669-6a9d-4cc2-8c25-1c9ccb15af1b
ORCID for Rebecca Band: ORCID iD orcid.org/0000-0001-5403-1708
ORCID for Jaimie Ellis: ORCID iD orcid.org/0000-0003-0068-3318
ORCID for Elizabeth P. James: ORCID iD orcid.org/0000-0001-9355-0295
ORCID for Sean Ewings: ORCID iD orcid.org/0000-0001-7214-4917

Catalogue record

Date deposited: 24 Mar 2026 17:43
Last modified: 25 Mar 2026 02:47

Export record

Contributors

Author: Rebecca Band ORCID iD
Author: Jaimie Ellis ORCID iD
Author: Karina F. Kinsella
Author: Sandy Ciccognani
Author: Katie Breheny
Author: Megan Lawrence
Author: Rebecca Kandiyali
Author: Sean Ewings ORCID iD
Author: Anne Rogers

Download statistics

Downloads from ePrints over the past year. Other digital versions may also be available to download e.g. from the publisher's website.

View more statistics

Atom RSS 1.0 RSS 2.0

Contact ePrints Soton: eprints@soton.ac.uk

ePrints Soton supports OAI 2.0 with a base URL of http://eprints.soton.ac.uk/cgi/oai2

This repository has been built using EPrints software, developed at the University of Southampton, but available to everyone to use.

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.

×